Property management system (PMS) · through CalryAI guest messaging and operations for Uplisting
Uplisting is a property management and channel management platform for short-term rental operators. Trellis connects to Uplisting so agents can answer guests with the reservation in hand and keep operations moving.
- Guest messages · two-way
- Bookings · instant
- Availability · nightly
Airbnb guest
Our flight lands at 10am. Any chance of an early check-in at Palm House?
2 nights · arriving Friday
UplistingNew message · 11:02
Trellischecks arrival, occupancy, cleaner ETA
Reply via UplistingDraft → approvedYes. Palm House is clean by 11, so come at 11:30 and the keys will be in the lockbox. The code follows at 11.
Reservation status goes back to Uplisting as soon as it changes in Trellis
What moves between Uplisting and Trellis
Which way each thing goes, and how quickly. Trellis connects to Uplisting through Calry, a connection service for property management systems.
- Inbound
Reservations
Right away, double-checked nightly
- Inbound
Properties and room types
Right away, with everything copied over when you connect
- Inbound
Guest profiles
Taken from reservations and conversations
- Two-way
Guest messages
Instant in. Replies go out through Uplisting
- Inbound
Availability
A full year ahead, kept current nightly
- Inbound
Reviews
Once a day
- Outbound
Reservation status
As soon as it changes in Trellis
What agents do with the Uplisting connection
Every reply starts as a draft your team approves. Autopilot is earned one channel at a time.
- 001
Answer with the reservation in front of the agent
Answer guest messages with the Uplisting reservation, property, and house rules in front of the agent, in draft mode until the channel earns autopilot.
- 002
Turn a request into work, then report back
Turn a guest request or a Uplisting reservation change into a task for the cleaner, the vendor, or the office, and report back when it is done.
- 003
Give early check-ins a real answer
Check arrival dates, occupancy, and stay details from Uplisting before answering, so late checkouts and early check-ins get a real answer.
Known limits
What to expect from the Uplisting connection today, so the demo starts from the real picture.
Reservation changes and new guest messages from Uplisting reach Trellis as they happen. Properties, availability, and reviews are brought fully up to date when you connect, once every night, and whenever you ask.
When a guest message arrives, Trellis reads the whole conversation before answering, so a reply can trail the guest's message by a moment.
Guest messaging through Uplisting is switched on during onboarding, once the messaging link is confirmed. Until then the connection carries reservations and properties only.
Other property management systems
Running on a different system? Trellis connects to these too.
Products
What runs on the Uplisting connection.
FAQ
Uplisting and Trellis
Does Trellis work with Uplisting?
Yes. Trellis connects to Uplisting and uses your reservations and guest context so its AI agents can answer guests and coordinate operations.
Do I need to replace Uplisting?
No. Trellis is an AI operations layer that runs on top of Uplisting rather than replacing it.
What does the Uplisting integration automate?
It brings Uplisting reservations and guest context into Trellis so agents can handle guest messaging and keep operations moving.
Watch agents answer and coordinate on your Uplisting account.
A 30-minute walkthrough with your own properties and channels on screen.