Property management system (PMS) · through CalryAI guest messaging and operations for Hostify
Hostify is a property management platform and channel manager for short-term rental operators. Trellis connects to Hostify through Calry so reservations, properties, and guest messages feed agents that answer guests and coordinate operations.
- Guest messages · two-way
- Bookings · instant
- Availability · nightly
Airbnb guest
Our flight lands at 10am. Any chance of an early check-in at Palm House?
2 nights · arriving Friday
HostifyNew message · 11:02
Trellischecks arrival, occupancy, cleaner ETA
Reply via HostifyDraft → approvedYes. Palm House is clean by 11, so come at 11:30 and the keys will be in the lockbox. The code follows at 11.
Reservation status goes back to Hostify as soon as it changes in Trellis
What moves between Hostify and Trellis
Which way each thing goes, and how quickly. Trellis connects to Hostify through Calry, a connection service for property management systems.
- Inbound
Reservations
Instant, plus a check every night
- Inbound
Properties and room types
Instant, with a full refresh on connection
- Inbound
Guest profiles
Taken from reservations and conversations
- Two-way
Guest messages
Instant in. Replies go out through Hostify
- Inbound
Availability
On connection and nightly, 365 days ahead
- Inbound
Reviews
Once a day
- Outbound
Reservation status
As soon as it changes in Trellis
What agents do with the Hostify connection
Every reply starts as a draft your team approves. Autopilot is earned one channel at a time.
- 001
Answer with the reservation in front of the agent
Answer guest messages with the Hostify reservation, property, and house rules in front of the agent, in draft mode until the channel earns autopilot.
- 002
Turn a request into work, then report back
Turn a guest request or a Hostify reservation change into a task for the cleaner, the vendor, or the office, and report back when it is done.
- 003
Give early check-ins a real answer
Check arrival dates, occupancy, and stay details from Hostify before answering, so late checkouts and early check-ins get a real answer.
Known limits
What to expect from the Hostify connection today, so the demo starts from the real picture.
Reservation changes and new guest messages from Hostify reach Trellis as they happen. Properties, availability, and reviews refresh on connection, whenever you refresh, and once a night.
When a guest message arrives, Trellis loads the full thread before answering, so a reply can trail the guest message by a moment.
Other property management systems
Running on a different system? Trellis connects to these too.
Products
What runs on the Hostify connection.
FAQ
Hostify and Trellis
Does Trellis work with Hostify?
Yes. Trellis connects to Hostify through Calry, a connection service for property management systems. Reservations, properties, and guest conversations sync in, and agents reply through the same connection.
Can agents reply to guests through Hostify?
Yes. Guest messages arrive through the Calry connection and replies go back out through it, so the thread stays complete in Hostify and on the OTA.
Do I need to replace Hostify?
No. Hostify stays your PMS. Trellis adds the AI operations layer around it.
Watch agents answer and coordinate on your Hostify data.
A 30-minute walkthrough on your Hostify account, your channels, your properties.