Property management system (PMS) · through CalryAI guest messaging and operations for Lodgify
Lodgify gives vacation rental operators a booking website and property management tools. Trellis connects to Lodgify through Calry, so agents see your bookings, properties, and guest messages, answer guests from them, and keep the day moving.
- Guest messages · two-way
- Bookings · instant
- Availability · nightly
Airbnb guest
Our flight lands at 10am. Any chance of an early check-in at Palm House?
2 nights · arriving Friday
LodgifyNew message · 11:02
Trellischecks arrival, occupancy, cleaner ETA
Reply via LodgifyDraft → approvedYes. Palm House is clean by 11, so come at 11:30 and the keys will be in the lockbox. The code follows at 11.
Reservation status goes back to Lodgify as soon as it changes in Trellis
What moves between Lodgify and Trellis
Which way each thing goes, and how quickly. Trellis connects to Lodgify through Calry, a connection service for property management systems.
- Inbound
Reservations
Right away, double-checked nightly
- Inbound
Properties and room types
Right away, with everything copied over when you connect
- Inbound
Guest profiles
Taken from reservations and conversations
- Two-way
Guest messages
Instant in. Replies go out through Lodgify
- Inbound
Availability
A full year ahead, kept current nightly
- Inbound
Reviews
Once a day
- Outbound
Reservation status
As soon as it changes in Trellis
What agents do with the Lodgify connection
Every reply starts as a draft your team approves. Autopilot is earned one channel at a time.
- 001
Answer with the reservation in front of the agent
Answer guest messages with the Lodgify reservation, property, and house rules in front of the agent, in draft mode until the channel earns autopilot.
- 002
Turn a request into work, then report back
Turn a guest request or a Lodgify reservation change into a task for the cleaner, the vendor, or the office, and report back when it is done.
- 003
Give early check-ins a real answer
Check arrival dates, occupancy, and stay details from Lodgify before answering, so late checkouts and early check-ins get a real answer.
Known limits
What to expect from the Lodgify connection today, so the demo starts from the real picture.
Reservation changes and new guest messages from Lodgify reach Trellis as they happen. Properties, availability, and reviews are brought fully up to date when you connect, once every night, and whenever you ask.
When a guest message arrives, Trellis reads the whole conversation before answering, so a reply can trail the guest's message by a moment.
Lodgify connects with an access key copied from your Lodgify account settings rather than a sign-in screen.
Other property management systems
Running on a different system? Trellis connects to these too.
Products
What runs on the Lodgify connection.
FAQ
Lodgify and Trellis
Does Trellis work with Lodgify?
Yes. Trellis reads your Lodgify bookings and properties so its AI agents can answer guests and coordinate operations.
Do I need to replace Lodgify?
No. Trellis is an AI operations layer that works on top of Lodgify. You keep Lodgify for your booking site and property management.
What does the Lodgify integration automate?
It brings Lodgify bookings and property context into Trellis so agents can handle guest support and keep your operations moving.
Watch agents answer and coordinate on your Lodgify account.
A 30-minute walkthrough with your own properties and channels on screen.