Property management system (PMS) · through CalryAI guest messaging and operations for Hostfully
Hostfully is a property management platform for vacation rental businesses. Trellis connects to Hostfully and picks up your properties, reservations, and guests, so AI agents can answer guests and run day-to-day operations without changing the system you already run on.
- Guest messages · two-way
- Bookings · instant
- Availability · nightly
Airbnb guest
Our flight lands at 10am. Any chance of an early check-in at Palm House?
2 nights · arriving Friday
HostfullyNew message · 11:02
Trellischecks arrival, occupancy, cleaner ETA
Reply via HostfullyDraft → approvedYes. Palm House is clean by 11, so come at 11:30 and the keys will be in the lockbox. The code follows at 11.
Reservation status goes back to Hostfully as soon as it changes in Trellis
What moves between Hostfully and Trellis
Which way each thing goes, and how quickly. Trellis connects to Hostfully through Calry, a connection service for property management systems.
- Inbound
Reservations
Right away, double-checked nightly
- Inbound
Properties and room types
Right away, with everything copied over when you connect
- Inbound
Guest profiles
Taken from reservations and conversations
- Two-way
Guest messages
Instant in. Replies go out through Hostfully
- Inbound
Availability
A full year ahead, kept current nightly
- Inbound
Reviews
Once a day
- Outbound
Reservation status
As soon as it changes in Trellis
What agents do with the Hostfully connection
Every reply starts as a draft your team approves. Autopilot is earned one channel at a time.
- 001
Answer with the reservation in front of the agent
Answer guest messages with the Hostfully reservation, property, and house rules in front of the agent, in draft mode until the channel earns autopilot.
- 002
Turn a request into work, then report back
Turn a guest request or a Hostfully reservation change into a task for the cleaner, the vendor, or the office, and report back when it is done.
- 003
Give early check-ins a real answer
Check arrival dates, occupancy, and stay details from Hostfully before answering, so late checkouts and early check-ins get a real answer.
Known limits
What to expect from the Hostfully connection today, so the demo starts from the real picture.
Reservation changes and new guest messages from Hostfully reach Trellis as they happen. Properties, availability, and reviews are brought fully up to date when you connect, once every night, and whenever you ask.
When a guest message arrives, Trellis reads the whole conversation before answering, so a reply can trail the guest's message by a moment.
Hostfully limits how fast conversations can be read, so Trellis loads them at about 30 a minute. Bringing over a large inbox the first time takes a while.
Other property management systems
Running on a different system? Trellis connects to these too.
Products
What runs on the Hostfully connection.
FAQ
Hostfully and Trellis
Does Trellis work with Hostfully?
Yes. Trellis connects to Hostfully and reads your properties, reservations, and guests so its AI agents can handle guest conversations and keep day-to-day operations moving.
Do I need to replace Hostfully?
No. Trellis runs on top of Hostfully. You keep Hostfully as your property management system and add an AI operations layer around it.
What does the Hostfully integration do?
It brings Hostfully reservations and guest context into Trellis so agents can answer guests, follow up with owners, and keep operations moving automatically.
Watch agents answer and coordinate on your Hostfully account.
A 30-minute walkthrough with your own properties and channels on screen.