Skip to content

Customer stories

Property managers use Trellis to take guest messages, cleaning, maintenance, and vendor follow-ups off their team's plate. Here is how they run it.

Trusted by 60+ property management companies across 7,000+ listings

How property managers run on Trellis

Operators walk through what they handed to Trellis and what their team does now.

Leisr Stays
CarolinasMaintenance

How Leisr Stays cut open maintenance tickets from 80–100 to under 20

Open maintenance tickets, down from 80–100
<20
Properties added at the same time
10–20
Properties Leisr can add with the team it has today
+50–100
Royal Vista
DubaiAI InboxOperations

How Royal Vista grew from 15 to 52 units with the same team

Units, up from 15, same team
52
Of guest messages automated
70–80%
Of work a day, down from 18–19 h
3–4 h
Tools replaced by Trellis
3
Alpéon
French AlpsLuxury stays

How Alpéon answers luxury guests in the French Alps in 1 to 3 minutes

Reply time, down from 15 min
1–3 min
Missed tasks since Trellis
÷5
Messages a week, no human
~200
Tools replaced by Trellis
4

Be the next customer story

30 minutes with a founder. Bring your PMS and your biggest headache, and we will show you what Trellis would run for your team.