Property management system (PMS) · through CalryAI guest messaging and operations for Hospitable
Hospitable helps short-term rental hosts automate messaging and manage listings. Trellis works alongside Hospitable, using your reservations and guest conversations so AI agents can answer guest questions and see the follow-up through.
- Guest messages · two-way
- Bookings · instant
- Availability · nightly
Airbnb guest
Our flight lands at 10am. Any chance of an early check-in at Palm House?
2 nights · arriving Friday
HospitableNew message · 11:02
Trellischecks arrival, occupancy, cleaner ETA
Reply via HospitableDraft → approvedYes. Palm House is clean by 11, so come at 11:30 and the keys will be in the lockbox. The code follows at 11.
Reservation status goes back to Hospitable as soon as it changes in Trellis
What moves between Hospitable and Trellis
Which way each thing goes, and how quickly. Trellis connects to Hospitable through Calry, a connection service for property management systems.
- Inbound
Reservations
Right away, double-checked nightly
- Inbound
Properties and room types
Right away, with everything copied over when you connect
- Inbound
Guest profiles
Taken from reservations and conversations
- Two-way
Guest messages
Instant in. Replies go out through Hospitable
- Inbound
Availability
A full year ahead, kept current nightly
- Inbound
Reviews
Once a day
- Outbound
Reservation status
As soon as it changes in Trellis
What agents do with the Hospitable connection
Every reply starts as a draft your team approves. Autopilot is earned one channel at a time.
- 001
Answer with the reservation in front of the agent
Answer guest messages with the Hospitable reservation, property, and house rules in front of the agent, in draft mode until the channel earns autopilot.
- 002
Turn a request into work, then report back
Turn a guest request or a Hospitable reservation change into a task for the cleaner, the vendor, or the office, and report back when it is done.
- 003
Give early check-ins a real answer
Check arrival dates, occupancy, and stay details from Hospitable before answering, so late checkouts and early check-ins get a real answer.
Known limits
What to expect from the Hospitable connection today, so the demo starts from the real picture.
Reservation changes and new guest messages from Hospitable reach Trellis as they happen. Properties, availability, and reviews are brought fully up to date when you connect, once every night, and whenever you ask.
When a guest message arrives, Trellis reads the whole conversation before answering, so a reply can trail the guest's message by a moment.
Hospitable does not share amenity lists with Trellis, so amenity questions are answered from the property notes your team keeps in Trellis.
Other property management systems
Running on a different system? Trellis connects to these too.
Products
What runs on the Hospitable connection.
FAQ
Hospitable and Trellis
Does Trellis work with Hospitable?
Yes. Trellis uses your Hospitable reservations and guest context so its AI agents can answer guests and coordinate operator follow-up.
How is Trellis different from Hospitable?
Hospitable focuses on hosting automation and messaging. Trellis adds a broader AI operations layer that coordinates your team and day-to-day operations, working with the tools you already use.
Do I need to replace Hospitable?
No. Trellis works alongside Hospitable rather than replacing it.
Watch agents answer and coordinate on your Hospitable account.
A 30-minute walkthrough with your own properties and channels on screen.