Turno coordinates cleaning for short-term rentals: it syncs booking calendars, auto-schedules turnovers, pays cleaners, and finds new ones on a marketplace of 55,000 or more. Trellis coordinates cleaning from the guest conversation with your own team: agents read the message, create the task, brief the cleaner in the field app, and tell the guest when the work is done. Under about 20 units with marketplace cleaners, Turno is the sensible buy.
Starts with a demo · billing begins at 70% autopilot accuracy
TurnoFree; $10 / property / mo
TrellisAutopilot · WhatsAppTurno coordinates turnovers: it syncs your booking calendars, auto-schedules cleanings, pays cleaners, and finds new ones on a marketplace of 55,000 or more. It is free for one property or with marketplace cleaners only, and $10 per property per month with your own team. Trellis coordinates cleaning from the guest conversation: agents read the message, create the task, brief your cleaner in the field app, and tell the guest when it is done, on one plan from $749.99 per month that starts billing at 70% autopilot accuracy. Under about 20 units with marketplace cleaners, Turno is the sensible buy.
Choose Turno when
Turno fits hosts and small operators who staff turnovers with marketplace cleaners or a small outside team and want scheduling, checklists, and payments to run themselves.
Choose Trellis when
Sourced claims only. Each Turno cell links to the page it was read from; reviewed 24 Aug 2026.
| Dimension | Turno | Trellis |
|---|---|---|
| Core job | Turnover coordination: auto-scheduling, cleaner payments, checklists, marketplaceYes, but guest messages live in another tool | Agents create and assign cleaning, maintenance, and owner work from the conversation, then close the loop with the guest |
| Guest messaging | Not includedNot part of the product; in-app chat is between host and cleaner | AllAirbnb, Vrbo, Booking.com, WhatsApp, SMS, email, and calls in one inbox |
| Field team | IncludedCleaner app with photo checklists, problem reporting, and chat | IncludedThe cleaner app, with photos, checklists, and the guest note, for cleaners and maintenance |
| Finding cleaners | IncludedA marketplace of 55,000+ vetted cleaners who bid on turnovers | Your own cleaners and vendors; Trellis has no cleaner marketplace |
| Works with | Booking calendars from Airbnb, Vrbo, Booking.com, and dozens of property management systems | Guesty and Hostaway certified partner; Hostfully, Hospitable, Lodgify, OwnerRez, Kross, every system connected through Calry, or booking channels connected directly with no PMS |
| Price | Free for one property or with marketplace cleaners only; $10 per property per month with your own team | From $749.99/mo, one plan that scales with property count. Separate one-time onboarding fee. Billing starts once autopilot reaches 70% accuracy. |
Turno cells summarize the sourced claims below. Trellis cells describe the current product. · Turno pricing (verified 2026-08-24) · Turno auto-scheduling (verified 2026-08-24) · Turno cleaner marketplace (verified 2026-08-24)
Turno publishes a free single-property account, free unlimited properties when Marketplace cleaners are used exclusively, and $10 per property per month ($96 per property billed annually) to work with your own outside team, with a 14-day free trial. Trellis is one plan from $749.99 per month that scales with property count, plus a separate one-time onboarding fee. Billing starts once autopilot reaches 70% accuracy. Verify current terms with each vendor.
The same guest message at 11pm, followed through both products. Turno steps come from its published pages; where a page does not say, the step is marked as handled by your team.
Credit where it is due. These are the reasons to pick it, read from its own pages.
Free for a single property, free at any size with Marketplace cleaners only, and $10 per property per month with your own outside team
Turno pricing · verified 2026-08-24
A marketplace of vetted cleaners who bid on your turnovers by location, budget, and preferences, alongside the option to bring your existing team
Turno cleaner marketplace · verified 2026-08-24
Auto-scheduling synced with Airbnb, Vrbo, Booking.com, and dozens of property management systems, with photo checklists and automatic cleaner payments
Turno auto-scheduling · verified 2026-08-24
Known limits on both sides, so the demo call starts from the real picture.
Turno
The scheduling pages describe host-to-cleaner chat and completion alerts; reading and answering guest messages is not part of the product pages reviewed.
turno.com/features/auto-schedulingThe free tier depends on marketplace-only staffing: a property becomes billable as soon as an invited outside teammate is enabled on it.
turno.com/pricingProjects are generated from guest check-in and checkout dates, so a mid-stay issue still needs a person to create the work and handle the guest.
turno.com/features/auto-schedulingTrellis
It starts with a demo. There is no self-serve signup or free trial; onboarding begins with a call.
One plan from $749.99 a month, priced for management companies. Below about 20 units the math rarely works.
A separate one-time onboarding fee, quoted on the call.
Autopilot is earned per channel. Expect to run on suggestions first while the agent learns your properties.
Three steps, done with you during onboarding.
Reservations, properties, and guest threads sync on connection. Nothing in your system changes.
House rules, property notes, and the answers Turno already gives move into the Trellis knowledge base during onboarding.
Agents draft first. You switch a channel to autopilot once the drafts are right, one channel at a time.
Starts with a demo · billing begins at 70% autopilot accuracy
“Agents are going to increase hospitality output.”
“I haven't had to use the inbox in weeks.”
Yes. Turno is free with marketplace cleaners and $10 per property per month with your own team. Trellis starts at $749.99 per month and is priced for management companies. The comparison that matters is the coordinator hours around every guest message and turnover.
No. Trellis coordinates the cleaners and vendors you already work with. If marketplace cleaners staff your turnovers, Turno is the better fit, and under about 20 units it is usually the sensible buy.
Trellis starts at the guest message. Agents answer it on any channel including phone calls, create the cleaning or maintenance task, brief your cleaner in the field app, and tell the guest when the work is done.
Connect your property management system, move your house rules and property notes into the Trellis knowledge base during onboarding, and run agents on suggestions until each channel earns autopilot. Turno can stay connected while you compare drafts.
Yes. Agents draft replies and hand anything unsure to a person by default. You turn on autopilot one channel at a time, and you can keep specific properties on suggestions only.
A 30-minute walkthrough on your properties, your channels, your team.
