11pm, guest asks
BoomThe message arrives in the Boom inbox from one of its connected channels.
TrellisThe message lands in the Trellis inbox with the reservation, property, and house rules attached, whatever channel it came from.
Boom vs Trellis · reviewed 24 Aug 2026
Boom rebuilds the property management system around AI. Trellis puts agents on the system you keep.
Boom is an AI-first property management system: guest messaging, dynamic pricing, task creation, accounting, and owner reporting in one platform that can replace your current system or run alongside it. Trellis is the opposite shape. Agents sit on top of Guesty, Hostaway, or whichever system you keep, answer every channel including phone calls, and run the cleaning, maintenance, and owner work behind each conversation. Choose Boom to change systems; choose Trellis to keep yours and hand the coordination to agents.
Starts with a demo · billing begins at 70% autopilot accuracy
BoomNot publishedBoom inbox · WhatsApp
Hi! The hot tub isn't heating up. Can someone look at it tonight?
So sorry about the hot tub! I've flagged this for the team to take care of.
Task created from the report
Hot tub not heating, Palm House → your team assigns and follows up
Assigned
Guest told when fixedhandled by your team
TrellisAutopilot · WhatsAppHi! The hot tub isn't heating up. Can someone look at it tonight?
So sorry. Palm House's spa tech is on call tonight. I've booked him for 9:30am and moved your checkout to 12pm as an apology. The pool heater is unaffected.
Maintenance · Hot tub heater, Palm House
Assigned: Marco (Spa Pros)Tomorrow 9:30am
Guest told when fixedClosed loop
Boom is an AI-first property management system: guest messaging, dynamic pricing, task creation, accounting, and owner portals in one platform, with prices quoted on a call. Trellis is the opposite shape: it does not replace your property management system. Agents sit on the system you keep, answer every channel including phone calls, and run the cleaning, maintenance, and owner work behind each conversation, on one plan from $749.99 per month that starts billing at 70% autopilot accuracy. Choose Boom when you are ready to move your system of record. Choose Trellis when the system stays and the coordination between guests, office, and field is the problem.
Choose Boom when
You are ready to change systems and want one AI-first platform.
Boom fits operators ready to move their property management system and run messaging, pricing, tasks, and accounting from one new AI-first platform.
Choose Trellis when
Your system stays, and agents run the work across it.
- Cleaning, maintenance, and owner follow-ups handled by the same agent
- Airbnb, Vrbo, WhatsApp, SMS, email, and calls in one inbox
- Autopilot earned per channel, suggestions-only per property
At a glance
Sourced claims only. Each Boom cell links to the page it was read from; reviewed 24 Aug 2026.
| Dimension | Boom | Trellis |
|---|---|---|
| Core job | A property management system with AI at the core: messaging, pricing, tasks, accountingYes, but adopting it means moving your system of record | Agents create and assign cleaning, maintenance, and owner work from the conversation, then close the loop with the guest |
| Channels | Airbnb, Vrbo, Expedia, Booking.com, Marriott Homes and Villas, and 40+ moreThe pages reviewed list no phone agent | AllAirbnb, Vrbo, Booking.com, WhatsApp, SMS, email, and calls in one inbox |
| Field team | Not listedAutomated task creation from guest reports and reviews; a field app is not on the pages reviewed | IncludedThe cleaner app, with photos, checklists, and the guest note, for cleaners and maintenance |
| Your current system | Boom is the system: use it end to end or alongside existing platforms | Guesty and Hostaway certified partner; Hostfully, Hospitable, Lodgify, OwnerRez, Kross, every system connected through Calry, or booking channels connected directly with no PMS |
| Human control | Co-pilot mode: your team reviews AI replies before automating further | Drafts for your approval by default; autopilot earned per channel and per property |
| Price | Not publishedNot published on the pages reviewed; quoted on a call | From $749.99/mo, one plan that scales with property count. Separate one-time onboarding fee. Billing starts once autopilot reaches 70% accuracy. |
Boom cells summarize the sourced claims below. Trellis cells describe the current product. · Boom home page (verified 2026-08-24) · Boom solutions (verified 2026-08-24) · Boom funding announcement (verified 2026-08-24)
Boom does not publish prices on the pages reviewed (home, solutions, and company announcements); cost is quoted on a call. Trellis is one plan from $749.99 per month that scales with property count, plus a separate one-time onboarding fee. Billing starts once autopilot reaches 70% accuracy. Verify current terms with each vendor.
How a typical day runs
The same guest message at 11pm, followed through both products. Boom steps come from its published pages; where a page does not say, the step is marked as handled by your team.
The reply
BoomBoom AI answers from your property data, in co-pilot mode until you trust it to send on its own.
TrellisThe agent answers from your knowledge base. In draft mode a person approves it; on an autopilot channel it goes out on its own.
Work created
BoomA task can be created from the guest report and tagged; your team assigns it and carries it out.
TrellisIf the message needs work, the agent creates the task, assigns the cleaner or vendor, and sends the details to the cleaner app.
Closed loop
BoomHandled by your team: the pages reviewed do not describe telling the guest when the task is done.
TrellisWhen the task is marked done with photos, the agent tells the guest and logs the update for the owner.
What Boom does well
Credit where it is due. These are the reasons to pick it, read from its own pages.
One AI-first platform covering messaging, dynamic pricing, task creation, accounting, real-time insights, owner reporting, and reviews
Boom solutions · verified 2026-08-24
A co-pilot mode that lets your team review AI replies before automating further, with onboarding in one to four weeks
Boom home page · verified 2026-08-24
Channel connections including Airbnb, Vrbo, Expedia, Booking.com, and Marriott Homes and Villas, plus more than 40 additional channels
Boom home page · verified 2026-08-24
Where each one stops
Known limits on both sides, so the demo call starts from the real picture.
Boom
Adopting Boom as your property management system means migrating reservations, listings, and owner data, though it also describes running alongside existing platforms.
boomnow.comNo price list is published on the home, solutions, or announcement pages reviewed; cost comparison happens on a sales call.
boomnow.comThe automation figure Boom reports is up to 80% of guest messages and inquiries; the rest reaches your team, and phone calls are not listed among the channels.
Boom funding announcement
Trellis
It starts with a demo. There is no self-serve signup or free trial; onboarding begins with a call.
One plan from $749.99 a month, priced for management companies. Below about 20 units the math rarely works.
A separate one-time onboarding fee, quoted on the call.
Autopilot is earned per channel. Expect to run on suggestions first while the agent learns your properties.
Switching from Boom
Three steps, done with you during onboarding.
- 1
Connect your property management system
Reservations, properties, and guest threads sync on connection. Nothing in your system changes.
- 2
Import your knowledge
House rules, property notes, and the answers Boom already gives move into the Trellis knowledge base during onboarding.
- 3
Run on suggestions until autopilot earns it
Agents draft first. You switch a channel to autopilot once the drafts are right, one channel at a time.
Starts with a demo · billing begins at 70% autopilot accuracy
What operators say
“I haven't had to use the inbox in weeks.”
“Agents are going to increase hospitality output.”
84.5%of guest interactions automated on average
As of 24 Aug 2026 · 45+ companies · 4,000+ listingsQuestions operators ask
Do I have to replace my property management system to use Boom?
Boom describes itself as usable end to end or alongside existing platforms, but its center of gravity is the system itself. Trellis takes the opposite approach: the system you run today stays, and agents work across it.
Does Trellis do dynamic pricing like Boom?
No. Trellis works with the pricing tools operators already use rather than shipping its own pricing engine. Agents handle the guest, field, and owner work around the rates those tools set.
Does Trellis handle phone calls?
Yes. Calls land in the same Trellis inbox as Airbnb, Vrbo, Booking.com, WhatsApp, SMS, and email, with the reservation and property attached.
What does switching from Boom involve?
Connect your property management system, move your house rules and property notes into the Trellis knowledge base during onboarding, and run agents on suggestions until each channel earns autopilot. Boom can stay connected while you compare drafts.
Can I keep the AI from replying on its own?
Yes. Agents draft replies and hand anything unsure to a person by default. You turn on autopilot one channel at a time, and you can keep specific properties on suggestions only.
Does Trellis have a free trial?
Not a self-serve one. Trellis starts with a demo call, and billing does not start until AI autopilot reaches 70% accuracy on your account. Onboarding is a separate one-time fee quoted on the call.
Supporting analysis
Trellis product pages
Compare your actual workflow
Map both approaches to the tools and team you already have.
A 30-minute walkthrough on your properties, your channels, your team.